Our Services

Insurance Eligibility Verification Process

Insurance name, phone number, and claims address

  1. Insurance ID and group number

  2. Name of insured, as it isn't always the patient

  3. Relationship of the insured to the patient

  4. Date of policy (both effective and end date)

  5. Coverage status (whether active or inactive)

  6. Whether the insurance covers the procedure, diagnosis, or services to be provided

  7. The amount of the patient's copay and deductible

  8. Whether your practice participates with the plan

  9. Limitations of the policy, including exclusions or documentation requirements for bills

  10. Whether a referral, pre-authorization certificate of medical necessity is required for pay

Contacting Insurance Provider

We will handle all communication with the insurance provider, ensuring that all necessary information is gathered and processed accurately. Our goal is to make the process as smooth and stress-free as possible, so you can focus on receiving the best possible care."

Claims and Status Update

We Do in 4 Steps

Step 1: Submitting Claims

Step 2: Follow-up on Claim Status

Step 3: Enquire about Outstanding Claims

Step 4: Resolve Issues for Rejected Claims

We submit initial claims, follow up on status, and investigate outstanding claims. If claims are rejected, we will address the issues and resubmit the corrected information..

Posting

Once a claim is accepted, we update the patient's account with the payment or credit information, ensuring accurate and up-to-date records. This step is crucial in maintaining organized and efficient billing processes, enabling patients to track their account status and making it easier for our team to manage accounts receivable. By posting claim outcomes promptly and accurately, we contribute to a smooth billing experience for your patients and help ensure timely payment processing.

Billing

Our billing process begins by reviewing the medical services provided to generate accurate and detailed invoices. We then submit claims to insurance companies or generate patient statements, ensuring timely and accurate billing. Our team diligently follows up on claims, addressing any questions or issues that arise. We regularly update our clients on the status of their accounts and conduct thorough reconciliations to guarantee correct payments. By implementing robust billing procedures, we aim to streamline the process, minimize errors, and ensure prompt payment for the high-quality care you provide.

Equipment Repair and Maintenance for Dental Professionals

From diagnosing issues to implementing solutions, I provide comprehensive repair and maintenance services to keep dental equipment in top working order. I start by assessing the problem and providing a detailed estimate for approval. Once approved, I promptly repair or maintain the equipment, using only high-quality parts and expert techniques. I thoroughly test the equipment to ensure it's functioning correctly and meet with the dental team to ensure they're satisfied. Regular follow-ups and preventative maintenance plans help prevent future issues. My goal is to minimize downtime, maximize efficiency, and enable dental professionals to focus on providing exceptional patient care